Our consultancy

The way we do patient safety needs a radical change – we are the people who will help you do that.

We are:

  • Suzette Woodward
  • Sarah Garrett
  • David Naylor

Our main area of work has been in the NHS, some of us for over 40 years, and we are a unique combination of nursing, management, leadership, consultancy, facilitation, coaching, mentoring, safety science, improvement, change, and polarity mapping skills.

We are all different but when we worked together on the Sign up to Safety Campaign we realised that the combination of our individual skills made something quite special.  We are curious, humble, inquiring, kind and respectful.  We are great at connecting ideas and concepts, listening and connecting theory to practical application.

You name it, we have worked in it; internationally, nationally, regionally and with frontline staff and organisations.  We have current affiliations with the Kings Fund, Imperial College, University of West London and more. Academically, we have a shed load of qualifications and are also authors. In particular Suzette has written two books; Rethinking Patient Safety and Implementing Patient Safety.  You can find out more about David via his website… http://bullyingandincivility.info

Patient safety is a combination of culture, behaviours and underlying conditions – it is fundamentally about the way we relate to and work with each other.  

What can we help you with?

We regularly help frontline clinical teams work together, particularly in relation to the behaviours that help people work safely and provide specialist workshops for senior leaders and Boards to help develop their patient safety strategy and particularly focus on developing a just culture.

Our knowledge and expertise includes patient safety, safety I and safety II, a just culture and the behaviours that get in the way of safety such as incivility and bullying.  We work on these individual areas but believe that all of them are connected and we need to address them all to help people work safer.  Threading through this are relationships and conversations and we believe the way people talk to other is a vital skill for patient safety.  

Our work enables people to share their stories and feel safe to talk about anything that impacts on their ability to be the best of themselves.  We will listen and provide ways in which people can gain insight and get beneath the surface of what is going on in order to find a way forward.

How can you get in touch?

You can getting touch via Suzette on twitter

@suzettewoodward

or send an email to contact@suzettewoodward.org

We will promptly reply so we can talk further.  We like nothing better than sitting down with you over a cup of coffee and helping you think about what you need.