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Suzette Woodward By way of an update… Some people have been asked if I could write another book. My last book, Patient Safety Now, was written a little while ago now. However, thank you to those that have asked but for now I am putting a new book on hold. This is because I would…
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Suzette Woodward I often get asked how can we measure whether we are safer today than we were yesterday. I suspect that this is often with the desire for me to provide a small number of clever measures that would clearly show whether safety has improved or not. This is so much harder than people…
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For over a decade, the language and narrative of safety has been trying to embrace the concepts of a ‘new approach’, mainly called Safety I and Safety-II or Safety Differently. It has circulated through healthcare conferences, academic journals, and policy discussions. Influential thinkers such as Erik Hollnagel, Sidney Dekker, Stephen Shorrock and Jeffrey Braithwaite (and…
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Do you ever feel like we are missing something? Do you have moments when you are struck by a story or a fact that stops you in your tracks. I was recently reading the annual report from NHS Resolution as part of area of research. Having worked there and seen the exponential growth in litigation…
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In July, the review of patient safety by Dr Penny Dash was published. This was followed by an acceptance of all the recommendations made in the review by the government. Up until then I had not been party to what the findings had been or the recommendations so was somewhat surprised when I read it.…
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I read the review of patient safety by Dr Penny Dash [published in July 2025]. You can find it here: https://assets.publishing.service.gov.uk/media/686bd5d52cfe301b5fb6780c/dhsc-review-of_patient-safety-across-the-health-and-care-landscape.pdf I made six pages of notes as I read it and have a few comments as you can imagine. I think the best thing for me to do at this stage is provide some…
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This has just arrived on my desk. I cannot wait to read it. and another I am in the middle of but loving…
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In reality we do not know what the true quantitive level of safety is. We dont know for sure how many things are going wrong and we definitely dont know how many things go right. I would argue we may never know. We cannot capture everything – that would be impossible. What we do capture…
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Following on from my blog titled “an organisation with a memory’ it is worth us dipping in to things we have tried over the years. There are a number of tools and techniques that are used in the safety-I approach. These include, Heinrich’s triangle, the swiss cheese model, ‘5 whys’ and root cause analysis. Heinrich’s triangle…
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In many ways the year 2000 was the start of the safety movement as we know it today. There are many safety scholars out there who will cite the work as far back as the late 1800s that helped our thinking in patient safety and the brilliance of our anaesthetic colleagues who were in fact the…
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PATIENT SAFETY NOW 