Safety I, Safety II, Safety differently – its all safety

Do you need help with:

  • Understanding what all these new concepts are all about and how you can apply them
  • Building a just and restorative culture within your organisation
  • Implementing the national patient safety strategy and patient safety syllabus

Then do get in touch.

I am Suzette – I have worked in the NHS for over 40 years, twenty of which has been at a national senior level in patient safety.  I have had policy roles in the Department of Health, leadership roles in NHS Resolution, National Patient Safety Agency and NHS England as well as frontline roles in NHS trusts – Guys and St Thomas’ and Great Ormond Street Hospital. I led the Sign up to Safety Campaign a national campaign for six years and am curious, humble, inquiring, kind and respectful.  I enjoy connecting ideas and concepts, listening and connecting theory to practical application. In particular I have written three books; Rethinking Patient Safety, Implementing Patient Safety and Patient Safety Now.

I provide motivational presentations, workshops and masterclasses in safety I and safety II, restorative just culture, psychological safety, incident reporting and incident investigation. I regularly help frontline leaders and clinical teams work together, particularly in relation to the behaviours that help people work safely and provide specialist workshops for senior leaders and Boards to help develop their patient safety strategy and particularly focus on developing a just culture. My work has been in the NHS and I have a unique combination of nursing, management, leadership, consultancy, facilitation, coaching, mentoring, safety science, improvement, and change skills. You name it, I have probably worked in it; internationally, nationally, regionally and with frontline staff and organisations.

I have current connections with the Northumbria University and Mersey Care FT, Yorkshire and Humber Patient Safety Researchers, Kings Fund, Imperial College, University of West London and more. Academically, I have a doctorate in patient safety and a masters in clinical risk.

Patient safety is a combination of culture, behaviours and underlying conditions – it is fundamentally about the way we relate to and work with each other.  

How can you get in touch?

You can get in touch with me via twitter @suzettewoodward

or send an email to: