Month: October 2017

Helping people talk to each other – in GP practices

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From the Guardian article – GPs losing sleep over patient safety fears, says head of profession – Denis Campbell 8 October 2017 “Shattered” GPs are lying awake at night worrying they may have harmed their patients by making mistakes caused by tiredness and overwork, the leader of the profession has revealed. Family doctors are losing sleep because they are so anxious that they have put patients’ safety at risk by missing a symptom or not […]

Conversations to help people work safely

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“Humble Inquiry is the fine art of drawing someone out, of asking questions to which you do not already know the answer, of building a relationship based on curiosity and interest in the other person” Edgar H Schein (2013) Over the last five years there has been a growing conversation about the language of patient safety.  If we keep referring to safety or patient safety as a ‘issue’ to be tackled by central teams or vertical […]

Sign up to Safety – a campaign with a difference

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 “The task is, not so much to see what no one has yet seen; but to think what nobody has yet thought, about that which everybody sees” Erwin Schrodinger (1952) Sign up to Safety is a national campaign focused on helping people work safely. We are part of a number of patient safety initiatives across the NHS in England. We started with a very broad mission of helping the NHS reduce avoidable harm and save […]

Helping people talk to each other

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Over the coming months this blog will build further on the issues explored in my book ‘Rethinking Patient Safety’. The aim is to help readers and anyone interested in helping people work safely to think about the simple things they can  do differently now. The thread throughout that connects the blog, the forthcoming outputs and downloadable resources of Sign up to Safety and the twice monthly newsletter is our refined ‘throughline’ (*) helping people talk to each other The […]