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The principle type of learning from ‘learning from excellence’ is the same as the learning we experience from any type of feedback. The main difference is that it is exclusively positive feedback – an extremely rare phenomenon in today’s NHS. Adrian Plunkett (2016) I’m really looking forward to spending this coming Thursday surrounded by positivity and people…
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[this is adapted from the original blog that was written for a Melting Pot Lunch at Kaleidoscope.org*] “join something, start something and sharpen each other, so that we all can rise.” Opal Tometi (2016) Today, one photo, a single email or a simple hashtag can launch a worldwide movement. Just three words can be all…
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From the Guardian article – GPs losing sleep over patient safety fears, says head of profession – Denis Campbell 8 October 2017 “Shattered” GPs are lying awake at night worrying they may have harmed their patients by making mistakes caused by tiredness and overwork, the leader of the profession has revealed. Family doctors are losing…
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“Humble Inquiry is the fine art of drawing someone out, of asking questions to which you do not already know the answer, of building a relationship based on curiosity and interest in the other person” Edgar H Schein (2013) Over the last five years there has been a growing conversation about the language of patient…
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“The task is, not so much to see what no one has yet seen; but to think what nobody has yet thought, about that which everybody sees” Erwin Schrodinger (1952) Sign up to Safety is a national campaign focused on helping people work safely. We are part of a number of patient safety initiatives across…
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Over the coming months this blog will build further on the issues explored in my book ‘Rethinking Patient Safety’. The aim is to help readers and anyone interested in helping people work safely to think about the simple things they can do differently now. The thread throughout that connects the blog, the forthcoming outputs and downloadable resources of Sign…
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The book has made the case for going back to basics for revising the very foundations of risk and patient safety. The end of the book is therefore also the beginning of the next stage of our work in patient safety. I have had the privilege of working in the NHS for over 35 years and…
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There is nothing more potent than being in the presence of someone who just wants to listen to you. Someone who is both open minded and open hearted; someone who does not get restless for you to find a solution or for you to take up their preferred solution David Naylor 2015 This chapter describes…
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Please welcome back Afni who is sharing her story of her two pregnancies and her experiences both good and bad as part of a series of blogs related to maternity safety. This blog moves from her first pregnancy and finds her a few years later experiencing her second pregnancy. Over to Afni…. So dear reader,…
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PATIENT SAFETY NOW 