Suzette here.
Second book has gone to the publisher. It’s going to be called Implementing Patient Safety.
I have combined the thinking of safety II with complexity science and new ideas in relation to helping people work safely.
I have then proposed how there are 5 things we have to do now:
- Create a balanced approach to safety
- Urgently address the culture of in civility and blame
- Build a restorative just culture
- Value the values of kindness, empathy, appreciation and gratitude
- Care for the people that care and bring joy to their lives as well as care for their wellbeing
I will let you know when it is published.