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  • National Kitchen Table Week will be from 18 March until the 24 March 2019. The week will also be a wonderful way to celebrate the ending of our work.  The team have run the Sign up to Safety campaign, funded by the Department of Health and Social Care (DHSC), for the last five years.  Our…

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  • I would like to thank Amanda Oates [ @amandajoyoates ]  Joe Rafferty [ @JR_MerseyCare ] and Beatrice Fraenkel [@BFraenkel ] together with large swathes of staff at Mersey Care NHS FT whose names I may never know for providing those of us who have been working in patient safety with hope. I have just watched the film about…

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  • In the third of my trilogy on ‘joy’ I will explore the things that everyone can do.  As it says in the title, role modelling isn’t just for leaders.  Firstly, everyone has the ability to be a leader no matter where your role sits within the hierarchy or structure.  Secondly we can all role model the…

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  • Joyful leadership

    Every profession including healthcare has its great leaders; charismatic, high profile, some even adored. But they are not the only great leaders.  Some great leaders are humble, kind, respectful and quietly making the world a better place. Most people, most of the time are neither saving the world nor exploiting it. [Badaracco] The NHS is filled…

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  • The Healthcare Safety Investigation Branch has published its first report .  The investigation was triggered by a failure to correctly check hip prostheses for a 62 year old man, Mr John Hampton. The report is excellent and with this the Healthcare Safety Investigation Branch have set the bar high for the quality of their work. It is…

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  • Joy and happiness

    There is a lot of talk these days about creating ‘joy at work’. Why this growing interest in the study of joy ? What is the difference between joy and happiness? What does it have to do with helping people work safely (patient safety)? We all talk about happiness and mostly know it when we…

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  • Risky Behaviour

    Design a bad system and it will lead to an increased rate of human error and an increased rate of at risk or risky behaviour David Marx What do we mean by risky behaviour? Risky behaviour is a choice that comes with risks.  It could be a deviation from a rule or procedure, it could be…

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  • I remember when I first started as a nurse and learning about the intricacies of caring for patients when one of the nurses who was supervising me said about a particular task; ‘this is the way we do it round here, you might go to the ward next door and they do it slightly differently but…

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  • The way we work

    In order to develop a more proactive approach to preventing harm and improving the safety of patient care there is a need to understand how people actually work.  Steven Shorrock writes eloquently on the subject and describes the different ways people work (Shorrock 2016, Shorrock 2017). Shorrock proposes that there is a difference or a…

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  • Kitchen Tables.. why?

    Its Kitchen table week from next Monday!!! How exciting is that.  Here are some quick key points for you to think about what you are trying to achieve. ‘Your kitchen table could help you…… Find out from your staff how your organisation could be better at listening Bring people together from different parts of the organisation working on…

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