Just a quick update on what I am up to.
I am currently working with the Department of Health and Social Care exploring the challenges and potential changes that could be made in relation to the response to complaints and concerns and when things go wrong. Exploring how we might do things differently for patients, staff and organisations. It feels a wonderful way to share and embed the learning from the last five years of Sign up to Safety.
Also – another way of sharing the learning can be found in my second book – Implementing Patient Safety: Addressing Culture, Conditions, and Values to Help People Work Safely. The paperback, with the beautiful cover my lovely publishers have put together.. will be out on 10 Sep 2019 Amazon link